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Chenzhou bolsters ‘one-stop’ services in social security

2025-04-08

Since the beginning of this year, the human resources and social security department of Chenzhou City has promoted the reform of “one-stop” services, which has facilitated the handling of affairs for enterprises and the people. Since the trial operation of “one-stop” services, the comprehensive window has processed 17,700 services about pension insurance, work-related injury insurance, and unemployment insurance for 11,560 people, with the processing time reduced by more than 50%.

 

Chenzhou has integrated 106 social and government service items such as pension insurance, work-related injury insurance, unemployment insurance, and administrative approval at the city level. The original 33 windows for different social and government services have been integrated into 10 comprehensive windows, and dedicated staff have been assigned to handle social and government service entry matters without discrimination and with the same standards. 
 
In addition, there is one administrative approval window, two work-related injury medical review windows, and two government agency insurance windows, which are respectively responsible for administrative licensing, work-related injury insurance medical review, and pension insurance of government agencies. 
 
Chinese source: hunantoday